You will find a selection of dashboard applications here designed and realized by Qlixta. We would be happy to show you a few examples, their features and options in a personal meeting.

Customer Experience Dashboard

Travel industry, business-to-business
User group: Global management, respective country and touchpoint staff
2 data sources: Monthly survey on service quality (total customer journey) in 10 countries, sales figure
Goal: Support of continuous improvement process at all levels
Created with Power BI

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Marketing and Sales Dashboard

Retail, business-to-consumer
User group: C-level and Sales & Marketing management team
8 data sources: Sales data, receipt data, visitor data, in-store customer survey, e-commerce data, brand tracking, supply chain data, CRM data
Goal: Monthly monitoring of budget attainment, including cause analysis in case of target deviation
Created with Power BI

Brand Tracking Dashboard

Telecommunications, business-to-business
User group: Marketing team
1 data source: Brand tracking
Goal: Optimization of brand communication
Created with Forsta Visualizations

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Complaints Management Dashboard
Financial sector, business-to-consumer
User group: Team complaint management, all employees with direct customer contact
2 data sources: Customer survey, CRM/complaint management system
Goal: Monitoring of level of complaints and how complaints are resolved, monitoring of “Complaints management” process
Created with Tableau

Campaign Management Dashboard

FMCG sector, business-to-consumer
User group: Product managers, CMO
6 different data sources: Budgeted and current campaign spending, campaign performance, GRPs, product distribution, POS support, market shares
Goal: Weekly use as central decision-making instrument: Which of the current campaigns should be continued, which discontinued and which improved?
Created with Power BI

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